A forum for open discussion on communities and local government policy.

Cave Review of social housing regulation

This forum is designed to give all people with an interest in the regulation of social housing the chance to discuss any issues pertinent to the Cave Review of Social Housing.

This independent review was announced on 14 December 2006 - see news release for details. It is being led by Professor Martin Cave, Director of the Centre for Management under Regulation at Warwick University. The terms of reference set out the context and scope of the review.

This review is a timely opportunity to look at how the regulatory system should be reformed to better meet the needs of tenants, reduce burdens on social housing providers and to reflect current and future Government priorities. The review will consider the range of options available for the regulation of social housing activities and will report to ministers with recommendations for change by Spring 2007.

The review team has issued a call for evidence on the regulatory framework. Respondents are asked to provide evidence by 16 February 2007.

All of your views are welcome via this forum, and will be even more effective if you state in which capacity they are made; either as a member of the general public e.g. housing association tenant, or as someone with a professional interest.

Communities and Local Government staff check the forum regularly and will attempt to participate and answer all questions where appropriate.

Thank you

Posted by eknapp on 29/06/2007 - 11:32

Thank you for all your comments on this forum. Professor Cave has read every one and found them very useful as he was writing his report.

The report, 'Every Tenant Matters: a review of social housing regulation', was published on 19 June. You can access the report at http://www.communities.gov.uk/index.asp?id=1504947.

From this link you can also access our consultation document, 'Delivering Housing and Regeneration: Communities England and the Future of Social Housing Regulation'. We are consulting on Professor Cave's recommendations in Chapter 7, and look forward to receiving your response to this.

As the report has been issued, this forum will now close. Once again many thanks for all your contributions.

Elizabeth

Elizabeth Knapp, Review Team

Social Housing

Posted by Ms Malissa on 18/05/2007 - 01:54

It apears the cogs in the wheels of regulative bodies have drawn to a halt.

As a tenant of social housing i can see that the more excelent social housing orgs

will be in partnership with other renowned and progressive working social housing projects.

To add the percpective of a tenant, tenants
should be consulted directly on all accounts.

Most communities struggle to maintain any kind of real organised community tenant dialog, even when they are arranged, theres always a lot of compensatory talk..trust and time need to be developed.

One shouldnt be prejudiced without knowing the truthfull circumstances of people and families brought to ones attention.

Some councils are very dodgy and need investigating and auditing..some are good, but others..even there websites dont go anywhere..its like wheres the sherriff.

One last thing, low income families faceing disabilities, one parent families ect, the most vunrable on baseline benefits, should
not be expected to pay anything towards their rent or service charges which they have not opted for by choice. eg gararge.

Troublesome neighbours

Posted by Frank Adam on 09/05/2007 - 14:20

When I was a councillor I had a case of a disruptive family whose sons were rudely foul mouthed, picked apart a neighbour's car and ruined what had been a model garden when they moved in. It was a whole business to persuade the neighbours to keep disturbance /complaints diaries and then prosecute. These were people who jeered at canvassers that they were BNP - even though they could not have held down any job and eventually ASBO's were slapped on at least one of the sons who was a notorious character in school too.
I doubt very much that any of the forms of management would have made any difference to the problems of grasping this sort of nettle. I know my streets well enough to know there are disgracefully kept owner-occupier houses and the whole business of decanting housing from councils to housing associations is a practical irrelevance to perform some sort of political and social one-up-manship on one hand, and to beat councils in general as to be blamed for not being funded adequately or not being allowed to fund themselves properly.

Local Community Partnerships (LCP)

Posted by John Earnshaw on 25/04/2007 - 16:32

I am currently dealing with several community groups in England, which basically have the same boundaries as the Housing Market Renewal Pathfinders (HMRP). These community groups live in areas of low demand and most of them in council or housing association houses. I have been a housing professional for over 40 years and do not like the term 'social housing' and would prefer to use the term 'rented accommodation'.
It is very clear that these residents or tenants are governed or run by ALMO boards, housing association boards or local authority houisng departments. These 'governing' bodies are becoming outdated in the way that they deal with their customers and it is time for change!
The tenants and residents associations (T&RAS) have long been the guide on how to consult for some of the more enlightened lanlords, but this is still not an effective and effiecient way of regulation.
We need to look at creating or forming Local Community Parnerships that I am currently trialling in my work at Bury, Liverpool Manchester, Middlesborough and Salford. A LCP is created, without any political to deal with everything to do with that particular commmunity and is made up of voluntary representatives from the landlords, the private sector and the tenants and residents of that area.
After being created, they (LCP) come together to discuss issues like social housing regulation or regeneration and have an equal say in how it should be regulated in that area, based on basic guidelines supplied.
This will make the local area responsible, via the LCP for social housing in their area and will be different to any other schemes as it will be local to their area only.
It will be administered locally by the LCP, by way of a LCP fund and will take away the rigid central control which is currently beaurocratic, costly, ineffective and full of red tape.
This idea of a LCP has been created by me in the way that I am dealing with community groups to deal with Compulsory Purchase Orders and how they affect regeneration issues.
If you need any clarification on this topic or any futher information, then do not hesitate to contact me.

Tenant Involvement

Posted by Harrow Tenant on 18/04/2007 - 16:06

I think the processes for allowing Tenants to be more directly involved in the management and service delivery of their homes, it too long winded and clogged with red tape. The Right to Manage Legislation, which gives Tenants the right to set up a TMO in their area, can be seen a deliberately difficult to achieve, weighted in the favour of the local authority.

There must be a shorter and more direct route for tenants, who have been engaged in resident participation, forum, working groups, all with experience and knowledge, to go directly into a route to execercise the right to manage in their area. In most TMO's across the country it has been seen that the service and resident satifaction where there is a TMO is signifigcantly highr, than under the local authority housing service previously.

Tenants who live in Council properties and on council estates have a unique insight into the need of estates and the management of their homes. If you asked a Tenant to produce a business plan for the HRA Account for the next 5 years, I bet they would produce one that provided better value for money, more innovative and increased services, greater accountability and directed services and administration in the right areas.

Local Government Elections

Posted by eknapp on 16/04/2007 - 15:26

Thank you for your invaluable contributions so far. Professor Cave is reading and considering, and is grateful for, all of them.

We have now entered the period before the Local Government Elections, and, as a result, some of our activities which may affect these are now restricted. However the forum is remaining open and we look forward to hearing more of your views.

Elizabeth Knapp, Review Team

Social Housing and misuse of it for voting

Posted by Haringey resident on 15/04/2007 - 09:33

I have been in Spain for 2 years, when I returned I was so shocked at the state of litter and dumped rubbish on one estate that I met with my councillor. She seemed most suitable as she was on the council run housing association that owns/manages a lot of property, and I included the general disrepair and unsightliness of the Nye Bevan houses the association now controlled.

I am not a housing association tenant but I live in an ex-council property. I think the majority of the street is managed by the housing association, and due to their lack of management and repair the street now looks like a slum. I was born in the same house and have lived here for 40 years, so I am truly angry that the social housing system appears to be about acquisition of property but not of maintenance or creating "good tenants".

She said the estate management were paid to clean but didn't. I seem to have missed the ultimate question as to why the council had not put an enforcement order again on the estate/ and housing association. The local borough propaganda magazine indicated that there was crack down on concrete on gardens and keeping fences and hedges for wildlife. Yet this is propaganda because when it comes to enforcement (and the fines) to the council run housing association I am rather reluctant to believe action will be taken. It is a case of the tail wagging the dog.

Timely Regulation Required

Posted by PowerlessTenant on 05/04/2007 - 03:54

I am experiencing local authority housing decisions as a leaseholder and I for one am very glad that they have any form of external regulation applied, however it often seems much too little, too late. My ALMO don’t seem to have consulted tenants before the audit commission made it a tick box requirement. Their decisions could not be questioned, and tenants knew their place. Council tenants don’t even have the right to check how their rents are spent. As a leaseholder I know that ‘consultation’ is only put in place to impress the audit commission, but I turn up anyway, because if leaseholders give up then no-one is looking any more.

As an example -I recently spent six months with other leaseholders explaining in consultation that a windows planning application was defective, it had 18 objections from leaseholders and tenants. Leaseholders were actually supporting slightly more expensive measures that followed planning rules. The ALMO forged ahead and incurred site costs of £9,000 per week before permission was granted, but when the application was unanimously and sensibly rejected by the local planning committee on the basis of being detrimental to tenants lives, they had no contingency plan in place. The overheads they have incurred are 150% of the actual cost of window replacement, but there will be no windows. There is no point in complaining to these decision-makers, since six months of patient discussions got us nowhere. The Audit commission cannot intervene on time, they require us to complain locally and to wait as ALMO officers play the ten day vague response game. Besides a slapped wrist and a black mark for the ALMO is not much comfort for freezing tenants as they watch contractors laugh all the way to the bank to deposit their Decent Homes funds.

a wider view of the consumer input into regulation

Posted by Bob Line on 14/03/2007 - 13:10

On a wider view , it seems to me that regulation and monitoring have become so important in many public services ; -health, transport, local government, education, etc- , that it might be helpful to consider a different national approach and organisational form for them, perhaps more similar to Jury Service.

In this consumers/customers/client/citizens - whatever they are termed -could be required as a civic duty to spend a few hours looking at services and activities for specific services or organisation delivering those services. It is an important part of national justice after all. It would need to be administered, reimbursed, with time off work enshrined in the process, and information provided with expert advice on tap ( not on top) . But with so many service organisations vying for customer attention a local justice approach might be a better way to see it all.

This would probably also need wholly new forms of organisation to deliver - which I think would be fine, because most of those currently involved - Audit Commission, Communities England, CLG, Local authorities , - will find it very hard to change their cultures as part of the ' management factory', blame approach and own vested , empire building interests. I agree with other comments that it would be best to dump them all as regulators and start again.

Cave Review

Posted by JOHN TOWNEND on 09/03/2007 - 12:45

Social housing should not be driven by profit, but the need to provide affordable, decent housing for its tenants. Real concerns are that the introduction of market models into social housing would lead the sector to fragment to such an extent that it can no longer provide a comprehensive public service, or retain the link to local communities. Regulatory system has to safeguard the fundamental purposes of social housing. Tenants may be sceptical about the extent to which these purposes can be safeguarded in the context of the competing priorities of shareholders.

It is vital that any move to a single regulatory regime should not dilute the democratic accountability available to council tenants. Democratic rights of all housing association tenants should be extended. I draw your attention to recent examples where commitment to user voice and accountability has been lacking, particularly in regard to council housing reforms. Despite widespread support from tenants, the ‘Fourth Option’ of direct investment to improve council homes and estates has been denied.
Where tenants choose to remain under the management of their local authority, they should not be financially disadvantaged – funds available for stock transfers should be equally available to councils, ensuring a level playing field!

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